Why Buy From Us?
Why Beach City Cycle?
Beach City Cycle is committed to providing the best value, selection and customer service for electric bicycle, scooters, longboards, and skateboards. We are continually working to provide our customers with a superior shopping experience by offering the latest innovations in these rapidly changing areas of technology. Our mission is to be the number one destination for these products by consistently meeting or exceeding expectations of quality, price and convenience.
"Customer service shouldn't just be a department, it should be the entire company." - Tony Hsieh
Beach City Cycle has a simple mission: to be the best online sustainable transport shop(period). We are committed to providing the absolute best customer service, and our customers love us for it! Our team is small but mighty- we offer expert advice on cycling gear so you can make an informed decision without any pressure or hassle.
When you buy a bike from Beach City Cycle, it doesn't just come in a box. We want to be there for you every step of the way and help make sure your experience is everything you hoped it would be. Our customer service team is always available via email, phone, chat or text to answer any questions or concerns that may arise throughout your purchase process.
Sustainable Transport Is The Way Forward
At Beach City Cycle we are committed to providing the best customer service and educating our customers on the benefits of their purchase. Beach City Cycle has experienced staff that can help you figure out which Electric transport will be perfect for your needs, as well as make sure you know how to use it. Our goal is to provide quality products at an affordable price with excellent customer service, so come see us today!
Our Price Guarantee
Here at beachcitycycle.com we work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
All orders shipped to the lower 48 U.S. states ship FREE. If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well. If there are shipping charges it will be specified at checkout.
If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to email@example.com for a quote.
We Are An Authorized Dealer
Beach City Cycle is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.
100% Safe & Secure Online Ordering
Our website employs SSL Encryption technology, which ensures that any sensitive payment or personal information sent via the website is absolutely secure and protected.